Privacy Policy

Effective Date: 13th March 2025

Last Updated: 13th March 2025

1. Introduction

Ci CORP Digital Marketing ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your data when you use WhatsApp Marketing Solutions by Ci CORP, specifically for embedded login for WhatsApp Business API integration.

By using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue the use of our services.

2. Information We Collect

a. Information You Provide Directly

- Business name, email, phone number, and other account details during onboarding.

- WhatsApp Business Account (WABA) details required for authentication and integration.

b. Information We Collect via Meta’s Platform

In compliance with Meta’s Platform Terms, we may collect:

- User profile information (business name, email, phone number) upon login.

- WhatsApp Business Account details (WABA ID, phone numbers) to facilitate the API connection.

- Embedded signup status and verification details.

- Other necessary information explicitly authorized by the user.

c. Automatically Collected Information

- Device details (IP address, browser type, operating system).

- Usage analytics to improve user experience and service performance.

3. How We Use Your Information

We use the collected data to:

• Enable seamless embedded login for WhatsApp Business API onboarding.
• Simplify the WhatsApp Business API integration by eliminating the need for manual token, webhook, or key creation.
• Manage WhatsApp Business accounts, messaging templates, and automation.
• Provide customer support and optimize service functionality.
• Ensure compliance with Meta’s Data Protection Guidelines.

We do not sell, rent, or share user data with third parties for marketing purposes.

4. Data Sharing & Third-Party Services

We may share user data in the following circumstances:

• With Meta Platforms: As required for authentication and onboarding through WhatsApp Business API.
• With Service Providers: Trusted partners that assist in hosting, analytics, and support.
• Legal Compliance: If required by law or regulatory authorities.

5. Data Security & Retention

We implement industry-standard security measures to protect user data. We retain collected data only as long as necessary for operational and legal purposes, after which it is securely deleted.

6. User Rights & Control

Users have the right to:

• Access, update, or delete their business account details.
• Withdraw consent for data processing at any time.
• Contact us for any privacy-related concerns.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and continued use of our services constitutes acceptance of the revised terms.

8. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

📧 Email: [email protected]

🌐 Website: www.cicorp.ae